Policies

Refunds & Returns

Because each GiftToTable order is customized and delivered for a specific date and time, all sales are final. We are unable to accept returns once an order has been prepared or delivered.

• If there is an issue with your order (e.g., damaged or incorrect item), please contact us within 24 hours at info@gifttotable.com, and we’ll work with the vendor to make it right.

Cancellations & Changes

• Orders may be modified or canceled up to 48 hours before the scheduled reservation.
• After that, changes cannot be guaranteed as vendors begin preparing gifts in advance.
• To request a cancellation or change, email info@gifttotable.com with your order number.

Delivery Policy

• Gift deliveries are timed to coincide with the restaurant reservation or hotel check-in provided at checkout.
• Customers are responsible for ensuring reservation details (restaurant, date, time) are accurate at checkout.
• GiftToTable coordinates delivery with vendors and venue staff to ensure timely arrival, but we cannot be held responsible for delays due to incorrect reservation details, venue restrictions, or unforeseen circumstances.

Vendor Partnerships

All gifts are sourced from carefully selected local vendors and artisans. During beta, some items may be limited in availability. If an item becomes unavailable after your order, we will contact you immediately with a replacement option of equal or greater value.

Payment Security

Payments are processed securely through Shopify/Stripe. Your financial information is never stored on our servers.

By placing an order with GiftToTable, you agree to the policies above. These are in place to ensure every order is seamless, timely, and handled with care.